The fintech revolution has dramatically reshaped how we view and interact with financial services. Payments were made simple, lending transformed only to mark the burgeoning of fintech from a niche sector into one of the central players in global finance.
Amidst this rapidly shifting landscape, traditional banks now face an extremely competitive market with agile fintech companies pioneering new ways for delivering customer-centric, technology-driven financial solutions.
The Dawn of Fintech: A Brief Background
Advanced technology has brought about rapid transformation in the landscape of financial services, owing to the growth of fintech. Initially viewed as ‘alternative lenders,’ fintech companies now hold a place as essential players within this industry.
Although fintech originated in the early 2000s in the online banking and payment sector, the financial crisis of 2008 acted as a catalyst for its growth, as weaknesses of conventional banks were unveiled and therefore a higher demand for agile, transparent, and customer-centric services was created.
Fintech firms capitalised on such innovation through AI, blockchain, and big data to provide novel solutions for financial services.
Why Are Fintech Companies Rising?
Customer-Centric Approach
These firms have changed the user experience by centring the customer as the focus of their business models. They provide personalised easy-to-use and seamless services; thus, usually accessible on apps for use on mobile phones, so that these do not need customers to visit physical banks.
Technological Advancements
Fintech companies have developed sophisticated products and services by applying AI, machine learning, and blockchain. These allow for real-time data analysis, timely fraud detection, and automatically rendered customer services that improve operational efficiency and customer satisfaction.
Regulatory Support
Regulatory bodies such as the Financial Conduct Authority (FCA) provide an enabling environment for such innovation in the UK. The FCA’s Regulatory Sandbox is one such initiative where they allow fintech firms to test their products within a controlled framework but in all other aspects compliant.
Access to Capital
Venture capital and private equity funding have provided fintech start-ups with the necessary fundraising means, making it possible to scale operations to compete with established banks.
Market Demand
Consumer and business needs have been changing, and fintech solutions are increasingly demanding, especially among SMEs. As SMEs are most often excluded from getting credit through traditional banks due to strict lending criteria, fintech companies have been a big help.
Fintech Companies Challenging Traditional Banks
Alternative Lending
Alternative lending is one of the disruptors in the world of fintech companies. P2P lending, crowdfunding, and invoice financing are examples of alternative lending.
Digital Banking
New kinds of banks have been sprouting up to challenge the stronghold of traditional banks. Challenger banks like Monzo, Revolut, and Starling Bank only bank digitally. They offer services ranging from current accounts to savings accounts through mobile apps.
Wealth Management
Platforms like Nutmeg and Moneyfarm brought democratised access to wealth management, with robo-advisors that rendered algorithm-driven financial planning services. It offered personal investment advice at just a fraction of the price traditional financial advisors would charge.
The Future of Fintech and Banking: The New Lending Landscape
Open Banking
The UK’s Open Banking regulation mandates banks to permit third-party authorised providers to use their data will completely change the financial services landscape. Fintech firms can leverage this data to create smarter, competing financial products.
Embedded Finance
Embedded finance refers to the integration of financial services into non-financial platforms. This allows for seamless financial transactions, such as financing options at points of sale in online platforms. Users can access these services without necessarily being aware of the financial provider behind them.
Decentralised Finance (DeFi)
DeFi uses blockchain technology for direct financial transactions between users. It doesn’t need banks or other middlemen. This could change how banking works by making financial services more open and efficient.
Sustainability
More fintech companies are thinking about the environment and society. They offer products that consider environmental, social, and governance (ESG) factors. Customers are becoming increasingly fond of these practices and want banks to be responsible.
Artificial Intelligence (AI) and Machine Learning
Fintech firms are using AI and machine learning more often. These tools help with credit scoring, spotting fraud, and improving customer service. They make financial services more accurate and efficient, which can give companies an edge over competitors.
Alternative Credit Scoring
Traditional lenders heavily rely on credit scores for assessing the credit worthiness of a business. However, the model currently cuts out SMEs and start-ups from access to finance because they do not have a strong credit history.
Fintech lenders are turning this on their head by relying on alternative data points-from the social media presence to online sales data-to ascertain credit risk. This brings much more inclusivity in accessing finance for a wider range of businesses.
Flexible Lending Products
Fintech lenders are also developing more lenient lending products. From revenue-based financing to peer-to-peer lending, these products could be customised based on the unique needs of each business and how they operate in terms of cash flow cycles, something that a regular bank loan usually fails to do for most businesses.
Seamless Integration
Many fintech lenders are now using API technology to easily interface their lending services with other financial platforms. This has enabled businesses to apply for loans from accounting software or e-commerce platforms, making it easier and more user-friendly.
Greater Transparency
Fintech lenders are making use of technology to provide greater transparency. Businesses trace the real-time status of their applications and have clarity over the schedule of repayment, rate of interest, and the fee incidental thereto. This, in turn, makes for better planning and financial management on their part.
Pulse: Empowering SMEs in the Fintech Revolution
With this constantly changing space, fintech now requires a business to be good at its solutions to catch up. Built to provide small and medium-sized enterprises with a clear view of their financial health in real-time, Pulse effortlessly integrates with open banking and accounting software to give businesses a bird’s-eye view of all key financial metrics, such as turnover trends, gross profit margins, and even control over cash flow at a glance.
With automatic management accounts and overall detailed information on income and expenditures as well as alternative loan repayments, the tool Pulse empowers SMEs to act quickly and make informed decisions.
Our team is available to provide a complimentary demo of Pulse’s user-friendly dashboard. We can show you how it can benefit your business operations. Our goal is to assist you in addressing challenges and identifying opportunities effectively. Reach out to us at info@mypulse.io today!