Credit Controller

Pulse is the FinTech solution redefining financial management for SMEs and advisors.

Our unique visual approach breathes new life into the world of finance, making it more than just numbers and reports. Pulse transforms financial analysis into a vibrant, interactive experience.

Pulse promotes collaborative efforts, opening doors for financial experts to unite in making smarter decisions. Immerse yourself in the innovative realm of financial storytelling with Pulse, where SMEs and advisors find the perfect ally for pushing the boundaries of traditional financial management.

• Work towards continual compliance of quality standards for products and processes to ensure improvement and consistency of Quality

• Work closely with internal and external key stakeholders with regards to required support in their activities

• Responsible for all areas of the Quality function and provide support within Operations.

• Need to have international calling experience

• Excellent communication skills with ability to follow through on difficult decisions

• Collections/Credit Control experience is required

• Knowledge of contracts and an understanding of UK Insolvency and consumer credit laws would be an advantage

• Banking, Leasing or Financial Services experience preferred

• Ability to work within structured processes managing tasks efficiently and effectively

• Skilled in negotiation

• Adaptable, self-motivated team player

• Strong analytical skills

• High attention to detail

• Be proactive and acts on own initiative and have good problem-solving skills

• Ability to cope with change, be flexible and handle difficult situations

• Excel

• Word (min of intermediate preferred)

• Experience of using CRM systems

• Outlook

• Graduate with 3+ years of Work Experience in the Assistant Manager / Team Leader in an IBPO Telesales (Cold-calling environment)

• Proficiency in MS-Office (esp. – MS Excel)

Preferred: –

• Work Experience in Sales – Cold Calling

• Basic Understanding of Dialler Functionality

• Additional Qualification (Lean 6 sigma certification – GB)

• Basic Knowledge of any CRM functionality (PeopleSoft/Sales Force/Pipedrive/Sage)